★★★★★ 5/5

User-Centered Consulting: Research, Design, & Strategy for EdTech & Digital Products

15+ years leading user-centered research, mixed-methods studies, journey mapping, and interface optimization for global platforms (50,000+ users). Specialize in continuous discovery, accessibility (WCAG), and translating insights to reduce friction and boost satisfaction.

My passion lies in leveraging the latest innovations, including scenarios, interactive tools, and AI integration to create dynamic, customized, impactful learning experiences and streamlined processes.

Expert in the design, development, and implementation of scalable learning strategies that focus on driving business results through the development of people.

Educational Consulting: What to Expect

Educational & Corporate Learning

As an educational consultant with experience in Universal Design, Coaching, Company Culture, and Change Management, I focus on creating a comprehensive solutions for learning to enhance user experience, apply Andragogy principles, use cutting edge technologies, all built on sound pedagogical principles. I bring a suite of services to universities, organizations, and companies in need of professional develop and performance enhancement opportunities for staff and leaders.

My expertise spans from needs assessment, solution development, curriculum planning to the hands-on facilitation of courses.

Following are topics I’ve consulted on and/or created for a variety of institutions:

Conducted user research & usability testing to bridge process gaps (e.g., course dev/approval workflows)

Led heuristic evaluations, persona development, and iterative prototyping for accessible, engaging digital experiences.

Designed intuitive, responsive interfaces & portals (e.g., HOA Insights template site) solving pain points like transparency and knowledge loss.

Project Management tool selection, implementation, and management ensuring transparent course development.

Developed scalable course revision process to ensure content remains relevant and up-to-date using ADDIE, SAM, and other Instructional Design Models.

Responsive and ADA compliant training for instructional designers (IDs) to build accessible courses that align to learning outcomes that engage diverse learners.

AI integration for teaching, learning, evaluating student work, course development, creating adaptive learning.

LMS administration, design, and usage for efficient digital tool utilization including instructional design tools, apps, and AI integrations.

End of course/program learner surveys to evaluate and enhance training effectiveness and ongoing measures for long-term success.

Digital credentialing system for awarding badges and certificates to reward accomplishments.

Curriculum planning and course development, focusing on meeting both institutional goals and learner needs.

Facilitator training to establish facilitation practices to provide comprehensive learning experiences in a variety of modalities including online, blended, and in-person.

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